About Auto Repair shop Austin TX, Texas, NAPA code of ethics, ASE certified, mechanics, auto repair services

Our excellent team of highly trained, certified and professional technicians work hard to get you back on the road as soon as possible. We are ASE certified and updated on a constant basis to provide you with the highest quality of serviceÂ

Â We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs.

Our experienced technicians make a conscientious effort to keep a watchful eye for existing problems and ones that might affect your automobile in the future.

Dave Erb - Owner, Service Manager, ASE Certified Master L1 Technician. 21 years experience in the automotive business.

Ruth Erb-Owner Office ManagerÂ Ethan ErbÂ -6Â Year old son. Future Owner. Jenny Williams-Office Manager

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Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â NORTHÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â SOUTH

Dwayne Saunders - StoreÂ Manager, over 13 Years.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Andrew McFarland - Store ManagerÂ 20 Years

Ryan Salathe - Customer Service Specialist over 5 Years.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Michelle McMurry - Customer Service Specialist 5 years

Chris Fisher-Master ASE Cerified L1 Tech overÂ 25 Years.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Israel Almazan-Customer Service / Inspector

Gene Chavez- ASE Certified Master Tech over 25 Years.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ÂLee Clark- ASE Master Tech over 30 Years.

Todd Bostic- -ASE Certified tech-over 20 Years.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ÂKai Joe-ASE Certified tech over 20 Years.

Kenneth Cook-Â TechnicianÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Brett Keys - ASE Certified tech over 15 Years

Edgar Hernandez-General Service Tech-Inspections.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Jimmy WhiteÂ -Â General Service Tech-Inspections.

Perrin ShaferÂ - Customer Relations

Derek Lacy-General Service Tech-Inspections

Josh Hawkins-General Service Tech-Inspections

As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

To perform high quality diagnostic and repair service at a fair price using quality Napa parts
To employ ASE certified technicians
To be dedicated to customer satisfaction
To exercise reasonable care for the customers property while in our possession
To obtain prior authorization and provide a price estimate for work performed
To provide a system for fair settlement of customer complaints should they occur
To maintain the highest standards of our profession
To uphold the integrity of all members of the NAPA AutoCare Program

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.

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